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The EOS Group is different today than it was just one year ago. A far-reaching cultural change is making EOS quicker, more agile and more digital. The goal is clear: ‘For a debt-free world’.
Business customers benefit from EOS' new self-service portal Stargate that helps speed up collection processes. New features are driven by user feedback.
A 19.8 percent increase in turnover. 237.6 EURO million in earnings. And 7,441 employees with zero doubt about the future: EOS had a great business year 2017/18.
Defaulting payers often react with skepticism and rejection when EOS reaches out to them - until they realize that the call center agents are actually here to help them.
EOS is embracing digitisation: The company is innovating debt collection with its apps, customer platforms and AI systems.
Belgium's leading bank BNP Paribas Fortis has handed its receivables management over to EOS Aremas - to better focus on their core business.
To meet rising data protection requirements, EOS' Chief Compliance Officer Kirsten Pedd is rolling out a global data privacy strategy.
You don't want to annoy a customer - even if he missed a payment. That's why Slowakian lender Home Credit hired EOS KSI to handle its arrears.
Disrupt yourself: Google Germanys former CEO Christian Baudis on how companies can survive the challenges of digitsation
With its new Center of Analytics EOS now has a shared data platform for all its subsidiaries. It analyzes data from all markets and accounts for their regional characteristics.